Return Policy

We make every effort to insure you are satisfied with your purchase. If you are not fully satisfied you can return according to the terms & conditions below:

This return policy will apply to all items from Tri State Surplus unless otherwise specified in item description.

We can charge up to a 20% restocking fee.
Return authorization must be received within 30 days of purchase.
If you are not pleased with your purchase, you may return it for a full or partial refund within 30 days of receipt.
All refunds will be refunded via the original payment method.
Shipping and handling charges will not be refunded. You are responsible for return shipping costs.
Items that have been used, installed, or damaged will NOT be refunded. We must be able to sell it as new.
If the item you are returning was a free shipping item, the purchase price will be refunded minus the original price we paid to ship the item.
No Returns on special order items.
In order to return, you must receive Return Authorization.
Items must be returned within 30 days of receiving return authorization.

Contact our product specialists today at (517)-448-4433!